Thank you for shopping at Ramp-shop.sbs. We are committed to delivering your orders in a timely and efficient manner. This Shipping Policy outlines our shipping procedures and guidelines.
1. Shipping Locations
We currently ship to addresses within the United States. We do not ship to P.O. Boxes or APO/FPO addresses at this time. We are continuously evaluating our shipping capabilities and may expand our shipping locations in the future.
2. Shipping Methods and Delivery Times
We offer several shipping methods to meet your needs:
Delivery times are estimates and may vary depending on the destination, weather conditions, and other unforeseen circumstances. Please note that business days do not include weekends or holidays.
3. Order Processing Time
Orders are typically processed within 1-2 business days. Processing includes verifying your order, preparing your items for shipment, and packaging them securely. You will receive a notification once your order has been shipped.
4. Shipping Costs
Shipping costs are calculated based on the weight of your order, the shipping method selected, and the destination address. The shipping cost will be displayed at checkout before you complete your purchase.
We may offer free shipping promotions from time to time. Please check our website or promotional materials for details.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on the carrier’s website. Please allow up to 24 hours for the tracking information to become available.
6. Shipping Delays
While we make every effort to ensure timely delivery, shipping delays may occur due to factors beyond our control, such as weather conditions, carrier issues, or high order volumes. We are not responsible for delays caused by these factors. If your order is significantly delayed, please contact us at [insert contact information], and we will do our best to assist you.
7. Lost or Stolen Packages
If your package is lost or stolen, please contact us at [insert contact information] immediately. We will work with the carrier to investigate the issue and, if necessary, file a claim. Please note that investigations may take several days to complete. We are not responsible for lost or stolen packages if the tracking information indicates that the package was successfully delivered to the address provided by the customer.
8. Incorrect Shipping Address
It is your responsibility to provide an accurate and complete shipping address. We are not responsible for packages delivered to an incorrect address if the address was entered incorrectly at the time of purchase. If you realize that you have provided an incorrect address, please contact us immediately at [insert contact information]. We will do our best to update the address before the package is shipped, but we cannot guarantee that we will be able to do so.
9. Contact Us
If you have any questions about our Shipping Policy, please contact us at [insert contact information].
